- Take a Brave Step Toward Healing
Let Us Walk With You Toward Recovery | Confidential And Private Support!
Let Us Walk With You Toward Recovery | Confidential And Private Support!
Mission
At Reflection Family Interventions, we believe that addiction and mental health challenges are not just individual struggles but family experiences. Founded on the principles of compassion, education, and long-term family healing, we are dedicated to supporting families as they navigate the complexities of addiction, mental health crises, and recovery.
Our mission is simple: to provide families with the knowledge, tools, and guidance they need to break free from destructive patterns and rebuild healthy, supportive relationships. We know firsthand the devastating impact addiction and untreated mental health conditions can have on a family. That’s why we take a family-centered approach, ensuring that every member of the household is equipped to support healing, not just for their struggling loved one, but for themselves as well.
Who We Are
Reflection Family Interventions is a family-owned and family-led organization built on decades of professional experience and deeply personal understanding of what families go through in crisis. Our work is shaped not only by evidence-based practice and professional experience, but by knowing firsthand how painful, confusing, and overwhelming it can feel when someone you love is struggling.
Over the years, we noticed that many intervention models focus almost entirely on the individual, while families are left unsure, exhausted, and unsupported. We built Reflection Family Interventions to change that. We believe families are not the problem, they are the greatest source of strength and change when they are supported with care, honesty, and clarity.
Our approach is both compassionate and highly professional. We walk with families through some of the most painful and uncertain moments of their lives, offering steady guidance when everything feels overwhelming. Reaching out is not the solution, it is the beginning of one and we stay with families long after that first step, helping them move forward with support, consistency, and hope.
We are also deeply committed to advancing the field of family intervention. We design and refine our own family-centered models, tools, and methods, combining research, real-world experience, and innovation to better serve families. We don’t just follow existing models, we build better ones.
We have walked with families through some of their hardest moments and watched them grow into stronger, healthier systems. At Reflection Family Interventions, change does not require hitting rock bottom, it begins the moment a family decides they are ready to move forward together.
We are not just professionals who work with families, we are a family ourselves. That means we understand, on a personal level, how heavy it can feel to love someone who is struggling, and how hard it is to know what to do next. At the same time, we are highly trained, experienced professionals who bring structure, strategy, and accountability to every case. Families don’t come to us just for compassion, they come because they need steady leadership when things feel out of control. Our work is driven by both heart and skill: deep care for families, and the professionalism required to guide them through complex, emotional situations with clarity, confidence, and integrity.
Unlike many intervention services that focus only on the moment of admission, we build systems that support families long after the first step. We believe real change happens over time, not in a single day. We are actively designing and refining new family-centered intervention models guided by real outcomes, not guesswork. We use a proprietary outcome-tracking system to measure family progress over time, so our work is shaped by real results, not assumptions. Recovery is not just about one person, it is a family process. Our long-term support helps families move forward with clarity, stability, and hope, using models that are proven, evolving, and built for lasting change.
Our team is made up of professional interventionists, recovery coaches, and mental health specialists with years of hands-on experience in addiction treatment, family systems, and crisis intervention. We bring both personal insight and professional expertise to every family we serve.
Interventions are delicate, emotional experiences, and we take great care to approach every family’s situation with respect, dignity, and compassion. Our methods are never aggressive or coercive. Instead, we focus on education, understanding, and support, empowering families to make informed decisions that foster lasting change.
We believe families deserve clarity, not surprises, when it comes to cost. That’s why we offer fully transparent pricing, no hidden fees, no surprise charges, and no added travel costs later. From the start, you will know exactly what our services cost. The number you are given is the number you pay, no additional bills after services begin. Many families are surprised by the cost of intervention and long-term support. What sets us apart is not being inexpensive, it’s being honest. Trust starts with transparency.
We are not owned by, employed by, or financially tied to any treatment center. That matters, because it means our guidance is based only on what is best for your loved one and your family, not on referral contracts or hidden incentives. In this field, it is common for intervention services to be directly connected to specific programs. That can limit options and create conflicts of interest. We believe families deserve recommendations that are honest, thoughtful, and based on clinical fit, not business relationships. Our independence protects your family. It allows us to explore all appropriate options, advocate fully for your loved one, and make decisions based on care, safety, and long-term outcomes, nothing else.
As we grow, our vision stays focused: to help families across the country move out of crisis and into lasting change. We believe the traditional, short-term intervention model has not been enough. Real healing takes time, structure, and continued support. We have built new family-centered models that extend far beyond a single event. Through active outcome tracking, real-world data, and ongoing research, we continue refining what truly works for families, not what has simply been done the longest. Our work is not just about helping individual families. It is about changing the standard of care, advancing the field of intervention, and creating a future where families are supported with models that are proven, evolving, and built for real, generational healing.
Andrew’s career in recovery began in 2013 when he managed a sober living home for young men in Encinitas, California. His work in the collegiate recovery space helped him identify a significant gap in family support, leading him to co-found Reflection Family Interventions with his wife. With roles ranging from Housing Director to CEO, Andrew has extensive experience across the intervention and treatment spectrum. His philosophy underscores that true recovery starts with abstinence and is sustained by family healing. Trained in intervention, psychology, and family systems, Andrew, an Eagle Scout, enjoys the outdoors with his family, emphasizing a balanced life of professional commitment and personal well-being.
Reflection Family Interventions was founded by Andrew and Shahar Engbring, a husband-and-wife team with deep roots in the behavioral health field.
Before creating Reflection, both Andrew and Shahar spent years serving in clinical, leadership, and executive roles across the mental health and substance use treatment industry. They worked inside some of the most respected organizations in the field, witnessing firsthand both the successes and the shortcomings of how families were included in treatment.
Time and again, they were disappointed to see families offered little more than brief psychoeducation sessions and instructions to attend Al-Anon. While those supports have value, Andrew and Shahar knew from their professional and personal experience that families deserved, and needed, more. Families were being left behind, despite being the ones who often carried the weight of their loved one’s illness, and were rarely given tools beyond “wait and hope.”
Ultimately, Andrew and Shahar made the decision to retire from their executive positions to pursue a vision that the industry had not yet embraced: a model that treats the family as the client, offers long-term recovery coaching, and professionally reintegrates loved ones back into their family system after treatment.
For Shahar, this work is deeply personal. Her own family was devastated by addiction and the tragic overdose death of a loved one. Stigma and silence prevented her family from talking openly about the problem or finding help. That lived experience gave her a conviction to break down stigma, speak boldly, and ensure no family feels as isolated as hers once did.
Together, Andrew and Shahar pioneered Reflection’s family-reintegration model, creating a pathway for families to heal alongside their loved one rather than waiting passively for change. In their very first year, Reflection’s outcomes demonstrated the power of this approach: more than 90% of families they worked with had a loved one still sober six months after intervention.
Founder, CEO
Co- Founder, Director of Admissions
Concierge Health and Wellness Coach
Intervention Counselor
Board-Certified Psychiatric Mental Health Nurse Practitioner
Family Recovery Coach
Family Recovery Coach
Reflection provides a full continuum of family-centered services, including:
Reflection partners with a wide network of treatment centers, clinicians, and healthcare professionals. We facilitate transparent communication and encourage full release of information so that families remain informed and engaged throughout the recovery process
Our professional interventionists are trained in all major models, including the Johnson Model, ARISE®,CRAFT, Invitational, and Systemic approaches. We carefully select the model, or combination of models, that best aligns with each family’s unique circumstances. Whether addressing severe depression, bipolar disorder, schizophrenia, or addiction as a coping mechanism for underlying mental health challenges.
Following intervention, families enter our structured six-month curriculum. This program addresses enabling, codependency, boundary-setting, ambiguous loss, financial boundaries, relapse prevention, and healthy communication. Families meet weekly with a coach, receive guided meditations and readings, and learn how to detach with love while maintaining connection.
When a loved one is in crisis, Reflection provides safe, non-medical accompaniment to treatment. We work with families to coordinate logistics, reduce stress, and ensure a smooth transition. While we are not a medical transport service, our team is trained to provide calm, compassionate support during these critical moments.
For families who are not ready for a full intervention, we offer consultation calls, coached family-led processes, educational workshops, and boundary-setting sessions. These provide immediate tools and clarity, giving families confidence in the steps they are taking.
Reflection partners with a wide network of treatment centers, clinicians, and healthcare professionals. We facilitate transparent communication and encourage full release of information so that families remain informed and engaged throughout the recovery process.
Reflection is one of the few intervention companies in the United States founded and run by a husband-and-wife team.
We are not financially tied to any facility. Our sole commitment is to the families we serve.
Our interventionists are trained in all major professional models, giving us unmatched flexibility to design the right approach for each family.
Andrew and Shahar designed and launched a family-recovery model that did not previously exist in the treatment field.
In Reflection’s first year, more than 90% of families reported their loved one was still sober six months post-intervention.
Through both Reflection and the Family Recovery Foundation, we serve families across all income levels, ensuring that financial hardship never prevents someone from receiving help.
The impact of Reflection’s work is seen not only in the individuals who enter treatment, but also in the families who rediscover hope, healing, and unity. We have guided parents who felt powerless watching their child spiral, spouses who feared they had lost their partner, and siblings who carried silent burdens of guilt and worry. Time and again, families report that what they gained through Reflection was not just a loved one’s entry into treatment, but their own transformation: the courage to set boundaries, the freedom from enabling, and the confidence to reclaim peace in their home.
Reflection Family Interventions is continually expanding its reach and refining its services. Our goal is to elevate the standard of care in the intervention field by promoting family-centered recovery as the norm, not the exception. We envision a future where every family confronting mental health or addiction challenges has access to both crisis intervention and long-term support. By remaining independent, family-owned, and rooted in integrity, we are committed to leading this change.
Looking Forward
As we continue to grow, our vision remains clear: to help families across the country break free from cycles of addiction and dysfunction and create stronger, healthier, and more connected relationships. Our work isn’t just about interventions, it’s about building a movement of family healing and generational change.
We understand the unique struggles families face when dealing with mental health and addiction issues. Our empathetic approach ensures that each family member feels heard, respected, and supported throughout the intervention process.
Integrity is at the heart of everything we do. We are dedicated to maintaining honesty and transparency in our practices, building trust with the families we serve, and ensuring ethical standards are upheld at all times.
We are committed to delivering the highest quality of care and support. Our team of experienced professionals utilizes evidence-based practices and innovative strategies to ensure the best possible outcomes for the families we assist.
Contact Us
If you’re struggling to support a loved one through addiction or mental health challenges, you don’t have to do it alone. Reflection Family Interventions is here to guide, support, and empower your family every step of the way.
Reach out to us today and take the first step toward healing, together.
Fill out our confidential form and let us know what you’re going through.
Your information stays protected, and we’ll reach out with kindness and guidance.