Mission
At Reflection Family Interventions, we believe that addiction and mental health challenges are not just individual struggles but family experiences. Founded on the principles of compassion, education, and long-term family healing, we are dedicated to supporting families as they navigate the complexities of addiction, mental health crises, and recovery.
Our mission is simple: to provide families with the knowledge, tools, and guidance they need to break free from destructive patterns and rebuild healthy, supportive relationships. We know firsthand the devastating impact addiction and untreated mental health conditions can have on a family. That’s why we take a family-centered approach, ensuring that every member of the household is equipped to support healing—not just for their struggling loved one, but for themselves as well.
Who We Are
Reflection Family Interventions is a family-owned and operated company dedicated to helping families navigate the most difficult crossroads of mental health and addiction. Founded on the belief that no family should ever have to face these challenges alone, Reflection provides comprehensive intervention services, long-term family recovery coaching, and compassionate guidance rooted in clinical best practices. Unlike many intervention providers, we are fully independent of treatment centers. This allows us to design truly personalized approaches based on each family’s needs, not on the availability or financial incentives of a facility.
At Reflection, we understand that addiction and mental health disorders do not affect individuals in isolation—they reverberate throughout entire family systems. Parents, siblings, spouses, and children often carry invisible wounds of worry, fear, guilt, and exhaustion. That is why our mission is twofold: to help loved ones access the professional care they need while also equipping families with the tools, boundaries, and support necessary to heal in their own right. Every service we provide is anchored in the belief that family recovery is not secondary to individual recovery—it is essential.
We are not just interventionists—we are a family. We understand the fears, frustrations, and emotional toll that come with loving someone who struggles with addiction or mental health challenges. This personal connection drives our commitment to every family we work with, ensuring genuine support, empathy, and unwavering dedication to your family’s healing journey.
Unlike many intervention services that focus solely on getting a loved one into treatment, we go deeper. We recognize that true recovery is a family process, and healing extends far beyond the intervention itself. Our structured coaching and education model helps families develop healthy boundaries, effective communication strategies, and long-term resilience.
Our team is made up of professional interventionists, recovery coaches, and mental health specialists with years of hands-on experience in addiction treatment, family systems, and crisis intervention. We bring both personal insight and professional expertise to every family we serve.
Interventions are delicate, emotional experiences, and we take great care to approach every family’s situation with respect, dignity, and compassion. Our methods are never aggressive or coercive. Instead, we focus on education, understanding, and support, empowering families to make informed decisions that foster lasting change.
We believe that financial barriers should never prevent a family from accessing the help they need. That’s why we offer transparent, family-friendly pricing, making high-quality intervention and recovery support accessible to more families.
Reflection Family Interventions was founded by Andrew and Shahar Engbring, a husband-and-wife team with deep roots in the behavioral health field.
Before creating Reflection, both Andrew and Shahar spent years serving in clinical, leadership, and executive roles across the mental health and substance use treatment industry. They worked inside some of the most respected organizations in the field, witnessing firsthand both the successes and the shortcomings of how families were included in treatment.
Time and again, they were disappointed to see families offered little more than brief psychoeducation sessions and instructions to attend Al-Anon. While those supports have value, Andrew and Shahar knew from their professional and personal experience that families deserved—and needed—more. Families were being left behind, despite being the ones who often carried the weight of their loved one’s illness, and were rarely given tools beyond “wait and hope.”
Ultimately, Andrew and Shahar made the decision to retire from their executive positions to pursue a vision that the industry had not yet embraced: a model that treats the family as the client, offers long-term recovery coaching, and professionally reintegrates loved ones back into their family system after treatment.
For Shahar, this work is deeply personal. Her own family was devastated by addiction and the tragic overdose death of a loved one. Stigma and silence prevented her family from talking openly about the problem or finding help. That lived experience gave her a conviction to break down stigma, speak boldly, and ensure no family feels as isolated as hers once did.
Together, Andrew and Shahar pioneered Reflection’s family-reintegration model, creating a pathway for families to heal alongside their loved one rather than waiting passively for change. In their very first year, Reflection’s outcomes demonstrated the power of this approach: more than 90% of families they worked with had a loved one still sober six months after intervention.
Founder, CEO
Co- Founder, Director of Admissions
Concierge Health and Wellness Coach
Intervention Counselor
Board-Certified Psychiatric Mental Health Nurse Practitioner
Family Recovery Coach
Reflection provides a full continuum of family-centered services, including:
Reflection partners with a wide network of treatment centers, clinicians, and healthcare professionals. We facilitate transparent communication and encourage full release of information so that families remain informed and engaged throughout the recovery process
Our professional interventionists are trained in all major models, including the Johnson Model, ARISE®,CRAFT, Invitational, and Systemic approaches. We carefully select the model—or combination of models—that best aligns with each family’s unique circumstances. Whether addressing severe depression, bipolar disorder, schizophrenia, or addiction as a coping mechanism for underlying mental health challenges.
Following intervention, families enter our structured six-month curriculum. This program addresses enabling, codependency, boundary-setting, ambiguous loss, financial boundaries, relapse prevention, and healthy communication. Families meet weekly with a coach, receive guided meditations and readings, and learn how to detach with love while maintaining connection.
When a loved one is in crisis, Reflection provides safe, non-medical accompaniment to treatment. We work with families to coordinate logistics, reduce stress, and ensure a smooth transition. While we are not a medical transport service, our team is trained to provide calm, compassionate support during these critical moments.
For families who are not ready for a full intervention, we offer consultation calls, coached family-led processes, educational workshops, and boundary-setting sessions. These provide immediate tools and clarity, giving families confidence in the steps they are taking.
Reflection partners with a wide network of treatment centers, clinicians, and healthcare professionals. We facilitate transparent communication and encourage full release of information so that families remain informed and engaged throughout the recovery process.
Reflection is one of the few intervention companies in the United States founded and run by a husband-and-wife team.
We are not financially tied to any facility. Our sole commitment is to the families we serve.
Our interventionists are trained in all major professional models, giving us unmatched flexibility to design the right approach for each family.
Andrew and Shahar designed and launched a family-recovery model that did not previously exist in the treatment field.
In Reflection’s first year, more than 90% of families reported their loved one was still sober six months post-intervention.
Through both Reflection and the Family Recovery Foundation, we serve families across all income levels, ensuring that financial hardship never prevents someone from receiving help.
The impact of Reflection’s work is seen not only in the individuals who enter treatment, but also in the families who rediscover hope, healing, and unity. We have guided parents who felt powerless watching their child spiral, spouses who feared they had lost their partner, and siblings who carried silent burdens of guilt and worry. Time and again, families report that what they gained through Reflection was not just a loved one’s entry into treatment, but their own transformation: the courage to set boundaries, the freedom from enabling, and the confidence to reclaim peace in their home.
Reflection Family Interventions is continually expanding its reach and refining its services. Our goal is to elevate the standard of care in the intervention field by promoting family-centered recovery as the norm, not the exception. We envision a future where every family confronting mental health or addiction challenges has access to both crisis intervention and long-term support. By remaining independent, family-owned, and rooted in integrity, we are committed to leading this change.
Looking Forward
As we continue to grow, our vision remains clear: to help families across the country break free from cycles of addiction and dysfunction and create stronger, healthier, and more connected relationships. Our work isn’t just about interventions—it’s about building a movement of family healing and generational change.
We understand the unique struggles families face when dealing with mental health and addiction issues. Our empathetic approach ensures that each family member feels heard, respected, and supported throughout the intervention process.
Integrity is at the heart of everything we do. We are dedicated to maintaining honesty and transparency in our practices, building trust with the families we serve, and ensuring ethical standards are upheld at all times.
We are committed to delivering the highest quality of care and support. Our team of experienced professionals utilizes evidence-based practices and innovative strategies to ensure the best possible outcomes for the families we assist.
Contact Us
If you’re struggling to support a loved one through addiction or mental health challenges, you don’t have to do it alone. Reflection Family Interventions is here to guide, support, and empower your family every step of the way.
Reach out to us today and take the first step toward healing—together.
